Privacy Policy

1. Introduction

Launch Socials ("we," "us," or "our") operates the website launchsocials.com and the AI toolkit platform at ai.launchsocials.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, and other contact information you provide when applying or creating an account.
• Usage Data: Information about how you use our platform, including chat interactions, uploaded files, and feature usage.
• Device Data: Browser type, operating system, IP address, and other technical information collected automatically.

3. How We Use Your Information

• To provide, operate, and maintain our services
• To improve and personalize your experience
• To process your application and manage your account
• To communicate with you about updates, support, and marketing
• To power AI features using your uploaded data and chat inputs

4. Third-Party Services

We use the following third-party services to operate our platform:

• Clerk for authentication and user management
• Supabase for database and file storage
• Vercel for website hosting
• Anthropic (Claude) for AI-powered bot responses
• OpenAI for embeddings and AI features

Each of these services has their own privacy policies governing how they handle data.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Security

We use commercially reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@launchsocials.co.